Privacy Policy
Last updated: June 7, 2026
Privacy Policy
Website: tkgaming.gg Last Updated: 03 May 2026 Effective Date: 03 May 2026
1. Introduction
1.1. This Privacy Policy explains how TK DIGITAL SERVICES LTD, a company registered in England and Wales under company number 17169636, with its registered address at Suite 10745, 5 Brayford Square, London, United Kingdom, E1 0SG ("TK Gaming", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit or use the website at tkgaming.gg (the "Website").
1.2. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR 2016/679), and the UK Data Protection Act 2018.
1.3. By using the Website or purchasing our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please do not use the Website.
1.4. We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We will notify registered users of any material changes by email or by a prominent notice on the Website at least 14 days before they take effect.
2. Who Is the Data Controller?
2.1. For the purposes of applicable data protection laws, TK DIGITAL SERVICES LTD is the data controller responsible for your personal data collected through this Website.
2.2. Contact: [email protected] | Suite 10745, 5 Brayford Square, London, United Kingdom, E1 0SG | tkgaming.gg
3. What Personal Data We Collect
3.1. We collect only the personal data that is necessary for the purposes described in this Policy. This may include:
a) Account and Registration Data
- Email address, username or display name
- Password (stored in encrypted form — never in plain text)
b) Order and Transaction Data
- First and last name, country of residence
- Order details (service purchased, amount, date)
- Payment method used (we do not store full card numbers or CVV codes)
c) Communication Data
- Messages exchanged with our support team via email, live chat, or Discord
d) Technical and Usage Data
- IP address, browser type and version, device type and operating system
- Pages visited, time spent, referring URLs, date and time of access
e) Verification Data (where applicable)
- Government-issued photo ID and proof of address — collected only when KYC/AML obligations require it
3.2. We do not collect special category data (health, racial origin, political opinions, biometric data, etc.).
3.3. We do not knowingly collect personal data from individuals under 18.
4. How We Collect Your Data
4.1. We collect personal data:
- Directly from you when you register, place an order, or contact our support team.
- Automatically through your use of the Website via cookies and analytics technologies (see Section 7).
- From third parties such as payment processors (Stripe, PayPal) who share transaction-related data to complete and verify your order.
5. Legal Basis for Processing
5.1. We process your personal data only where we have a lawful basis:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling orders | Performance of a contract (Art. 6(1)(b) GDPR) |
| Creating and managing your account | Performance of a contract (Art. 6(1)(b) GDPR) |
| Order confirmations and service updates | Performance of a contract (Art. 6(1)(b) GDPR) |
| Fraud prevention and KYC/AML | Legal obligation / Legitimate interests (Art. 6(1)(c) and (f) GDPR) |
| Improving our Website and services | Legitimate interests (Art. 6(1)(f) GDPR) |
| Marketing and promotional emails | Consent (Art. 6(1)(a) GDPR) — withdrawable at any time |
| Tax, legal, and regulatory compliance | Legal obligation (Art. 6(1)(c) GDPR) |
| Analytics and usage statistics | Legitimate interests (Art. 6(1)(f) GDPR) |
6. How We Use Your Data
6.1. We use your personal data to:
- Register and maintain your account.
- Process, fulfil, and manage your orders and payments.
- Communicate with you about your orders, support requests, or account.
- Verify your identity where required by KYC/AML obligations.
- Send service-related notifications (order confirmations, scheduling updates).
- Send marketing communications where you have given consent. You may opt out at any time via "unsubscribe" or by contacting us.
- Detect, investigate, and prevent fraud and illegal activity.
- Improve and optimise the Website and our services.
- Comply with applicable legal and regulatory obligations.
7. Cookies and Tracking Technologies
7.1. We use cookies and similar technologies (web beacons, pixel tags, device identifiers) to enable core Website functionality, remember your preferences, analyse usage, and support marketing effectiveness.
7.2. Types of cookies we use:
| Type | Purpose |
|---|---|
| Essential | Required for the Website to function. Cannot be disabled. |
| Analytical/performance | Understand how visitors interact with the Website (e.g., Google Analytics). |
| Functional | Remember preferences and personalise your experience. |
| Marketing | Deliver relevant advertising and track campaign effectiveness. |
7.3. You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
7.4. For full details, see our Cookie Policy at: tkgaming.gg/cookie-policy
8. Sharing Your Data with Third Parties
8.1. We do not sell your personal data.
8.2. We may share your data with:
a) Payment Processors — Stripe and/or PayPal process payments on our behalf (PCI-DSS compliant). We do not store full card details.
b) Service Providers — Third-party providers who assist with Website operations, customer support, email delivery, or analytics. Bound by data processing agreements.
c) Dispute Resolution and Legal Authorities — In the event of a chargeback, fraud investigation, or legal requirement, we may share order records, communication logs, and screenshots with payment providers, card networks, or authorities.
d) Business Transfers — In a merger, acquisition, or sale of assets, your data may be transferred to the relevant party with required notice.
8.3. All third parties are required to handle your data in accordance with applicable data protection laws.
9. International Data Transfers
9.1. Your data may be transferred to countries outside the UK or EEA where our service providers operate. Where this occurs, appropriate safeguards are in place (Standard Contractual Clauses, adequacy decisions, or equivalent mechanisms).
9.2. For details of safeguards, contact us at [email protected].
9. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until account closure, then up to 12 months |
| Order and transaction records | Up to 10 years (UK tax/commercial law) |
| Communication records | Up to 3 years after last interaction |
| Payment data | As required by payment processors and applicable law |
| Technical/log data | Up to 12 months |
| Marketing consent records | Until consent withdrawn + 1 year |
| KYC/identity verification documents | Up to 5 years (AML regulations) |
9.1. On account closure, personal data is scheduled for deletion per the above periods. Transaction data is anonymised rather than deleted to preserve financial record integrity.
10. Your Rights
10.1. You may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the data we hold about you. |
| Rectification | Request correction of inaccurate or incomplete data. |
| Erasure | Request deletion ("right to be forgotten"), subject to legal obligations. |
| Restriction | Request we restrict processing in certain circumstances. |
| Portability | Request your data in a structured, machine-readable format. |
| Object | Object to processing based on legitimate interests or for direct marketing. |
| Withdraw Consent | Withdraw consent at any time where processing is consent-based. |
| Human Review | Request human review of automated decisions that significantly affect you. |
10.2. To exercise any right, contact us at [email protected]. We will respond within 30 days. We may verify your identity before processing requests.
10.3. To complain about our data handling:
- UK: Information Commissioner's Office (ICO) — https://ico.org.uk
- EU: Your national data protection authority.
11. Data Security
11.1. We use SSL/TLS encryption for data in transit, encrypted password storage, and restricted access to personal data. We review our security practices regularly.
11.2. No method of internet transmission is 100% secure. We cannot guarantee absolute security.
11.3. In the event of a data breach likely to risk your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay.
12. Third-Party Links
12.1. Our Website may link to third-party sites (game publishers, Discord, social media). This Policy applies only to tkgaming.gg. We are not responsible for third-party privacy practices.
13. Contact
TK Gaming | TK DIGITAL SERVICES LTD Suite 10745, 5 Brayford Square, London, United Kingdom, E1 0SG Email: [email protected] Website: tkgaming.gg
This Privacy Policy was last reviewed and updated on 03 May 2026.